Support

Need help with a Duct Tape Labs product? Here's how to get it.

Contact

Before You Reach Out

• Read the product's included README and troubleshooting section
• Check that your environment matches the documented requirements
• Include your OS, k3s version, and relevant error output in your message

What We Can Help With

• Clarifying product documentation
• Troubleshooting issues with scripts as documented
• Reporting bugs or errors in the provided code

What We Cannot Help With

• General Kubernetes or Linux system administration
• Customizing scripts for your specific environment
• Issues caused by modifications you've made to the code
• Third-party software bugs (k3s, Longhorn, Traefik, etc.)

Refunds

All digital products are provided AS-IS under our Personal Use License. Due to the nature of digital goods, all sales are final. If you believe a product was materially misrepresented, contact us and we'll work it out.

See our Terms of Service for full details.